A little more clarity
before you get started.
Explore the detailed product questions or bring your own requirements to a demonstration.
What is the price of Speed Plus 9.0?
Request a current quotation from Solver Solutions for your business. Specify how many users, counters and locations you need, and whether you want Farata or messaging integrations. Ask for the software price, GST and any setup or service charges to be shown separately.
Is the licence a one-time purchase or a subscription?
Request the licence terms for the edition you choose. Ask which software rights are included in the purchase and which connected apps, hosting, updates or messaging services have recurring charges. An itemised quotation makes the ongoing cost clear.
Is there a free demo or trial, and how long does it last?
You can book a free demonstration with your own sample workflow. Ask the team for the current trial download, evaluation period and available features before installing an evaluation copy.
What is included in single-user and multi-user plans?
Ask for the available plans and their limits on simultaneous users, billing counters and locations. Also confirm whether additional users can be added later and what that upgrade costs; this page does not publish a plan-by-plan comparison.
Are installation, training, updates and support included?
Agree the scope in your quotation: installation, initial training, data import, updates and support. Include the number of users, devices and locations, and confirm any recurring service or hosting charges.
Does Speed Plus 9.0 run on Windows, Android, Mac or iPhone?
Speed Plus 9 is the Windows desktop ERP. Farata provides connected Android app workflows, while Web POS and Web Order offer specific browser workflows. Share the devices and tasks you need so the team can propose the appropriate combination.
Can I do billing without an internet connection?
Ask the demo team to show billing with the internet disconnected for the edition you plan to buy. Desktop billing and connected features have different requirements: mobile synchronisation, online messaging and portal integrations should be checked separately. This page does not define an offline-feature matrix.
Can I use Speed Plus from multiple shops or through the cloud?
The product guide describes a cloud setup for multiple locations. Confirm the deployment, connection requirements, hosting charges and user limits for your shops or godowns. A Windows installation and a hosted setup should not be assumed to have identical requirements.
What computer configuration and Windows version do I need?
Share your Windows version, processor, memory, available storage and expected data volume with the team. Minimum and recommended specifications are not published on this page; confirm them before buying a new computer or installing on an existing one.
Will my barcode scanner, printer or touch screen work?
The product supports barcode workflows, bill printing and Touch POS. Compatibility with your particular scanner, thermal printer, label printer or touch screen should be demonstrated using its exact model and paper size before purchase.
Can I move data from my existing billing or accounting software?
Speed Plus provides supported data-import workflows, and the recent SolverTeam channel includes a Busy migration demonstration. Start with a trial export and agree the exact records to migrate. Reconcile parties, items, stock, bills and any supported settlements before going live; not every source or transaction type has identical coverage.
Can I import items, opening stock and party accounts from Excel?
The product guides list item and stock import/export tools, and the accounting features include ledger-account exchange with Excel. Ask for the required template and demonstrate an import with sample items, quantities and balances before loading the complete data.
Can I import sales, purchases and payment receipts?
The feature guide lists transaction import/export and receipt import. Confirm the accepted columns and file format for each type, then compare the imported entries and totals with your source data.
How are backups taken, and can I restore my data?
Automatic company backup by email is described in the product guide. Confirm its configuration, backup location, frequency and restore procedure with the team. Ask for a restore demonstration; an email-backup feature alone is not a guarantee against every kind of data loss.
Can I restrict staff from deleting bills or viewing profit reports?
The documented user-management feature lets you control operator actions and report access. Ask the team to demonstrate separate permissions for a cashier, manager and accountant using the actions and reports you need to protect.
Can I create GST invoices and get GST reports?
Speed Plus includes GST invoice workflows and GST-related transaction reports. Show your accountant a sample invoice and the available reports, and confirm the tax configuration required for your business before using them for live transactions.
Does Speed Plus support e-invoices and e-way bills?
Yes, the existing product tutorials cover both integrations. Ask the team to demonstrate the setup, required business details, submission response and handling of a failed request. Confirm any service charges in your quotation.
Does the software file GST returns automatically?
This page describes GST reporting and invoice integrations; it does not establish that all GST returns are automatically filed. Ask which reports, exports, reconciliation tools or filing integrations are included in your edition and have your accountant review that workflow.
Can I customise bills with my logo, bank details and payment QR code?
The product guides describe custom bill layouts, bank details and bill-amount payment QR codes. Share the layout you want, including your paper size and printer, and ask for a sample print before finalising it.
Can I handle returns, credit notes and debit notes?
Confirm these specific document workflows during your demo. Ask the team to show a return against an original bill and how stock, party balance and tax records are affected. This page does not provide a complete specification of return and note types.
Can I use barcode scanning and Touch POS at the counter?
Yes. Barcode labels, regular POS and Touch POS are covered in the product tutorials. Demonstrate a typical customer basket, your scanner and your receipt printer so you can compare the two POS interfaces.
Can I track batches and expiry dates for a medical store?
Batch and expiry workflows help distinguish stock of the same item by its batch and date. Test a purchase, sale and expiry review with two batches. Confirm any required checkout warning or blocking behaviour explicitly; a report alone does not establish an automatic sale restriction.
Does it manage garment sizes, colours and barcode labels?
The garment workflow describes size and colour inventory, barcode billing and loyalty features. Bring a style with several size/colour combinations and ask to see stock lookup, a sale and the corresponding label format.
Can I track IMEI or serial numbers for phones and electronics?
Yes. The product page and tutorial describe IMEI/serial tracking and capture from supported QR labels. Try your own product label and ask to trace an identified item through purchase, stock and sale.
Can it handle godowns and production stock?
The product guides list godown management, production entries and stock journals. Explain your locations and material-to-finished-product process, then confirm the supported transactions and reports with the team rather than assuming every manufacturing workflow is included.
Which financial reports are available?
The current product information lists party ledgers, trial balance, profit and loss, balance sheet and cash-flow reports. These work alongside the accounting records; ask to see the reports and date ranges your accountant uses.
Can I see customer outstanding amounts and supplier balances?
Customer and supplier ledgers are part of the accounting features. Use a sample bill and receipt in your demo and review the resulting party balance and outstanding information.
Can I reconcile bank transactions?
Bank reconciliation is listed among the accounting features. Ask the team to compare a sample of recorded transactions with your bank records and show how unmatched entries are reviewed.
Can I maintain more than one company?
Multi-company support is described in the product information. Confirm the licence limits, separate company setup and reporting options needed for your businesses. Also ask how opening balances and the financial-year change are handled.
Can I manage loyalty points, customer follow-up and custom reports?
These are separate workflows. Loyalty applies configured earning and redemption rules; the CRM call register records enquiries, service responsibility and follow-up history; custom reports need a defined layout and scope. The documented CRM register does not record call audio or provide popup reminders.
What is Farata, and where do I download it?
Farata is the connected Android app for supported orders, bills, stock and other mobile workflows. Its product page includes the Google Play link and newer quotation, Touch POS and barcode demonstrations. Confirm the app edition and business connection you need.
Can retailers send orders to wholesalers through Farata?
In the documented ecosystem, retailers place orders through Farata and wholesalers review them in Speed Plus. Bills and stock updates also form part of the connected workflow. Ask to see the complete order-to-bill process for your businesses.
Can AI read handwritten and printed purchase bills?
The tutorials demonstrate bill-image import, including a newer photo-and-PDF purchase workflow. AI prepares proposed lines; staff review item matches, quantities, units, rates and totals against the original before saving. Clear source documents help, but do not remove the need for review.
Can I send invoices on WhatsApp, email or SMS?
WhatsApp bill delivery and email bills are described in the product information, while SMS uses a configured API. Confirm which integrations are included, which require an add-on or service account, and what third-party charges apply.
Can I receive Telegram alerts for staff transactions?
The configured Telegram integration can deliver supported activity updates and reports. Demonstrate the exact events, recipients and timing needed by your business. Hotel users can also review the recent daily-summary demonstration and its connection requirements.
Do I need accounting experience to use Speed Plus?
The retail and billing workflows can be demonstrated step by step. Accounting setup still needs correct company, item, tax and opening-balance information. Ask about role-specific training for your billing staff and accountant instead of assuming every user needs the same training.
How long will installation and setup take?
Timing depends on data migration, devices, bill formats, integrations and training. Ask for a rollout plan based on your requirements. This page does not promise a fixed setup time for every business.
What support hours and channels are available?
Contact Solver Solutions by phone, WhatsApp or email using the details on this page. Confirm the support hours included with your licence, how urgent issues are handled and the expected response times before finalising your setup.
What happens if I change my computer or want to add another user?
Confirm the licence-transfer, reactivation and additional-user process with Solver Solutions before making the change. Ask how the existing data will be backed up and moved, and whether transfer or upgrade charges apply.
What should I bring to a demo before deciding?
Bring one sale bill, one supplier bill, a small item list, a report you rely on and the details of your devices. Ask the team to complete a purchase-to-stock-to-sale-to-ledger workflow, explain any add-ons and give you the licence and support terms in writing.